Privacy policy

General information

We really care about data protection

Done! BV attaches great importance to your privacy. This privacy policy applies to any processing of personal data of users and surfers who use the services of Done! BV and all derived platforms.

In case the user of the app or website is asked for personal information:

The data controller, Done! BV, Gouverneur Roppesingel 81 - 3500 Hasselt respects the Belgian law of 8 December 1992 with regard to the protection of private life in the processing of personal data.

The personal data you provide will be used, but are not limited to the following purposes: Customer management, advertising or marketing purposes, making payments, reporting your income to the FPS Finance, bringing people into contact in the context of the sharing economy .

You have a legal right to inspect and, if necessary, correct your personal data. Provided proof of identity (copy of identity card) you can submit a written, dated and signed request to Done! BV, Gouverneur Roppesingel 81 - 3500 Hasselt, obtain a written notification of your personal data free of charge. If necessary, you can also request that the data be corrected that is incorrect, incomplete or not pertinent.

In case of use of data for direct marketing: You can object free of charge to the use of your data for direct marketing. To this end, you can always contact Done! BV, Governor Roppesingel 81 - 3500 Hasselt.

Your personal data may be stored with a third party that does not have access to it. Furthermore, this information will not be passed on to third parties.

Done! BV can collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you use or the domain name of the website through which you came to or leave the website. This allows us to continuously optimize the website for users.

All other rights granted to you under European data protection law (GDPR / AVG) and not explicitly mentioned in this text, can be exercised upon simple written request to Done! BV, Governor Roppesingel 81 - 3500 Hasselt.

Retention of data

We keep data where needed

The information we collect from you for the reasons stated above may be kept for as long as your account exists with us in order to ensure the continuity of our services. You can have your account deleted on request. However, data that has been shared with other users of the platform or that is necessary for the operation and legal obligations of the platform will be retained.

Your data is stored on servers within the EU. The servers are owned by external providers.

The use of cookies

We use cookies

During a visit to the site, "cookies" can be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you visit a website. We use cookies to keep sessions open so that the user remains logged in.

The website uses "Third Party cookies". Third Party cookies are cookies that do not come from the website itself, but from third parties, for example an existing marketing or advertising plug-in. Concrete examples are Facebook Pixel or Google Analytics.

You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain functionalities.

By using our website, you agree to our use of cookies.


We use analytics
to improve our service

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies to help the app or website analyze how users use the site. The information generated by the cookie about your use of the website or app (including your IP address) will be transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the app or website, to compile reports on app or website activity for app or website operators and to provide other services related to app or website activity. and internet use.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Google will not combine your IP address with other data that Google has. You can refuse the use of cookies by selecting the appropriate settings in your browser. We point out, however, that in that case you may not be able to use all the features of the app or website. By using the app or website, you consent to the processing of the information by Google in the manner and for the purposes described above.

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